Samsung Care In the appliance survey, Samsung was rated #1 for customer satisfaction (tie), service experience, ease of arranging service, courtesy and helpfulness of technician, timeliness of service repair (tie), service repair outcome (tie) and complaint handling. For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Locate a Samsung-Certified Pro to diagnose and repair your appliance.

‡ Coverage includes 99% of delivery zip codes (excluding P.O. box, APO/FPO/DPO) by our largest retailer